FAQs & Policies

General | Digital Goodies | Handmade Goodies | Other | Help

Rapid Fire Questions

  • For a long time the color pink has been a guilty pleasure of mine and a secret. It speaks of femininity & delicate innocence. It was not a color anyone would have considered me to like.

    I am a strong female, and am considered "intimidating" or "aggressive" to a lot of people. My friends like to joke that they know who the dominant one is in my relationship. But in reality, I'm only dominant when I have to be. There's no way you can get by and do all the things I've accomplished without having a backbone.

    Whenever I told people my favorite color is pink, I would always be met with a, "REALLY?!?!" Like yes, really.

    I think hiding this portion of myself away for so many years really made it explode in my late 20s & early 30s. It couldn't be hidden anymore. The pink fought for its right for attention, and therefore, I truly embraced it! I'm so glad I did because I'm so much happier!

    You like what you like, end of story. The right people will accept you for it.

    Liking & embracing pink and being a snowboarder has taught me you can be both feminine and badass at the same time!

  • Transform your planning into a mindful ritual with hand-drawn bullet journal spreads designed with love to keep you organized, inspired, and grounded.

    • 🎨 100% original art

    • 📥 Instant digital download

    • 🖨️ Ready to print or use digitally

    Each digital/printable listing has all you need. Every step by step instruction you could ever think of or examples on how to use it.

    All files are for PERSONAL USE only.

    There are no refunds on digital items.

    Secondly, let's break this question down a little further.

    How to access & download digitals & printables:

    1. Proceed through checkout.

    2. Make sure the email address you are inputting at checkout is your REAL email address.

    3. Once your payment has cleared, your download will be sent to the email address you provide.

    4. You will receive a secure link in the email to the file(s) lasting 24 hours after the first download.

    5. Please make sure to check your spam folder just in case.

    6. Please save it to your Google Drive, Apple Cloud, PC, for your safe keeping.

    How to import into digital planning:

    • With PC: transfer the PDF to your Google Drive or similar. On your iPad, open Google Drive, find the file, and open it into GoodNotes and it will automatically import.

    • With Mac: you can use a USB or airdrop to import it into Goodnotes.

    • You can also import the PDF into any other PDF reader of your choice such as ZoomNotes, Noteshelf, Notability, Drawboard, Xodo, etc.

    How to print:

    1. You will get the best printing results by printing through Adobe Reader (it's free!) http://get.adobe.com/reader/

    2. Within Adobe Reader, please select “Custom Scale” at “100%.”

    3. Cut along the dashed line and insert it into your planner or journal of choice. You can use tape, washi tape, or double-sided tape to insert it in.

    Learn more about digitals & printables under the Digital Goodies section of our FAQ.

  • I check social media once in a blue moon, and don't inherently use it. The best way to get featured & know that I see your photo is by submitting it through my Gallery of Gratitude page! :)

    If you still wish to share it on social media, here's where you can tag me:

    Instagram: @dreamlikediana @dreamlikeinnovations

    TikTok: At this time, I do not have a TikTok shop. I don’t use TikTok, but you can find me at @dreamlikediana

    Hashtags: #dreamlikeinnovations #dreamlikediana

General

  • With Squarespace Payments, I can accept popular payment methods including Apple Pay, Klarna, Afterpay, and Link. As well as all debit and credit cards from Visa, Mastercard, American Express, Discover, Diners Club, JCB, and UnionPay. As well as, Stripe, PayPal, and other. To learn more about Squarespace payments, click here.

  • Absolutely NOT!

    By using my designs for commercial purposes or reposting them without permission, you are infringing on my intellectual property rights, which include copyright protections. Unauthorized use, reproduction, or distribution of my work is prohibited and may result in legal consequences.

    I don't need exposure, thanks. My website already gets plenty of it—it's how people like you find me in the first place. Exposure doesn't pay the bills or support my work. If you truly value my art, you can support me by purchasing it or finding someone who sells their work for royalties. Otherwise, please respect my intellectual property.

    For those who want to user my art commercially, you can find all the details & prices on my services page.

  • At this time, no. It may change, it may not. I want to though, but with a caveat. My goal is to work with bigger brands that I resonate with. I don't think I'll ever do custom work for personal use or individual commissions or anything like that.

    I have a future to think about, and I'm sorry if this sounds horrible, but I just have really big dreams and I have to focus on the big picture—the vision I have to achieve them. With the limited time I already have and my age, I don't think I could fit in personal custom orders or commissions.

    Thank you for understanding!

  • My website is hosted on Squarespace, which is a trusted, enterprise-grade platform used by millions of websites worldwide. You can browse and shop with confidence because:

    Security & Reliability: Squarespace provides bank-level 256-bit SSL encryption on all sites, protecting your data during checkout and browsing. They maintain 99.9%+ uptime with 24/7 monitoring and AWS-backed infrastructure.

    Payment Safety: All transactions are PCI-DSS compliant, meaning they meet the highest standards for payment security. Squarespace integrates with trusted payment processors like Stripe and PayPal.

    Privacy Protection: Your personal information is protected under strict privacy policies, and Squarespace is GDPR compliant for international visitors.

    Professional Infrastructure: Sites are hosted on a global CDN (Content Delivery Network), ensuring fast loading times and DDoS protection. Regular automatic backups mean content is never lost.

    Continuous Updates: Security patches and software updates happen automatically behind the scenes, keeping the site protected against emerging threats.

    Squarespace is a publicly-traded company (NYSE: SQSP) that's been in business since 2003, powering everything from small blogs to major e-commerce stores and business websites.

  • Thank you so much! I actually designed my website from scratch entirely on my own—no template. While Squarespace does offer numerous templates and designers to choose from, I've been practicing art since I was a child and started working with graphic design and websites at 13, teaching myself all the necessary coding languages along the way.

    The entire design, layout, and aesthetic of this site is my original creation and is copyrighted and protected under DREAMLIKEDIANA LLC.

    I really appreciate your interest! I'm not available for client website work anymore, but I'm so glad the design resonates with you. Best of luck with your own site!

Handmade Goodies

Product Info & Care

  • All stickers are made with premium vinyl and are waterproof, weatherproof, and UV-resistant.

    To maximize your sticker's lifespan:

    • Clean surfaces gently with mild soap and water

    • Avoid harsh scrubbing or abrasive cleaners

    • Apply to clean, dry surfaces for maximum adhesion

    • For outdoor applications (cars, helmets, snowboards, etc.), lightly buff or sand the area before applying for maximum adhesion

    • Allow 24-48 hours for full adhesive bond before heavy use

Ordering & Checkout

  • All sales are final.
    No cancellations, changes, returns, or exchanges. Since everything I create is handmade and made-to-order just for you, I need you to be 100% committed to your purchase before hitting that checkout button.

    Physical Products
    If your item arrives damaged or flawed, just send me a photo and I'll happily send you a replacement!

    Digital Products
    No refunds due to their instant, downloadable nature — please make sure you're completely sure before purchasing.

    Have questions before ordering? Message me! I'm here to help you feel confident in your choice. As a one-person business, I truly appreciate customers who are ready to commit to their orders.

    Got an issue with your order? Contact me and I'll respond within 1-3 business days. I'll work with you to remedy any legitimate problems within reason.

  • All sales are final.
    I don't accept returns or exchanges. Since everything I create is handmade and made-to-order specifically for you, I'm unable to offer refunds.

    I carefully inspect each item before shipping to ensure you receive quality work, but if something arrives damaged or flawed, just send me a photo and I'll happily send you a replacement!

    For Digital Products
    No refunds due to their instant, downloadable nature — please make sure you're 100% ready to commit before purchasing.

    Have an issue with your order? Don't hesitate to reach out using the contact form at the bottom of this page. As a one-person business, I appreciate customers who are committed to their purchases, and I'll work with you to remedy any legitimate problems within reason.

    I'll get back to you within 1-3 business days (Monday through Friday, non-holidays).

  • If your order hasn't shipped yet, contact me ASAP using the form below with your order number and the correct address — I can update it for you!

    If your order has already shipped, I unfortunately can't reroute it through the postal service. I'm not responsible for undeliverable packages when an incorrect address was entered at checkout.

    Double-check your shipping address before completing your purchase — it'll save us both a headache!

  • First, check your spam or promotions tab — sometimes my emails like to hide there!

    Still can't find it? Contact me using the form at the bottom of this page with your order number (if you have it) and I'll resend your confirmation or tracking info right away.

    Pro Tip: Add my email to your contacts so future updates go straight to your inbox!

Processing & Shipping

  • Please give 1-10 business days (Monday through Friday; non-holidays) to process & ship your order.

  • Right now, I'm working on a 1-10 business day turnaround time for all orders! Just so you know, this timeframe can change depending on how busy things get.

    Here's what "business days" means: Monday through Friday during regular business hours - weekends and holidays don't count in this timeframe.

    Your turnaround time officially starts the first business day after you place your order. So if you order on a Wednesday, your first business day would be Thursday! If you order on a Friday or Saturday, your first business day would be Monday. And remember, this timeframe is just for me to create your order - shipping time is separate and gets added on top.

  • Here's a friendly guide to help you know when to expect your happy mail! Delivery times can vary depending on your location and the postal service, but rest assured—I pack and ship your order with love and care as quickly as I can. 💌

    ✿ Economy Shipping – $0.95 (No Tracking) This super budget-friendly option is great for small sticker orders!

    • Sent via USPS First-Class Letter with a good old-fashioned postage stamp ✨

    • No tracking is available with this method

    • Typically arrives within 7–10 business days, though sometimes it may take a little longer depending on USPS and where you live

    Important Note: Because Economy Shipping doesn't include tracking, I unfortunately can't be responsible for any lost or delayed mail when this option is selected. If you'd like peace of mind or are ordering something you really want to keep an eye on, I strongly recommend upgrading to Standard Shipping!

    That said, as a fellow sticker addict, I've sent and received many packages through untracked letter mail—and every single one has arrived safely! Occasionally they take a bit longer (especially international ones), but they've always made it to their destination.

    ✿ Standard Shipping – (With Tracking) Perfect for a little extra security! Prices will vary.

    • Shipped via USPS First-Class Package Service

    • You'll receive a tracking number as soon as your order ships so you can follow it on its journey

    • Typically arrives within 5–7 business days, though USPS delays can occasionally happen

    Thank you so much for supporting me & my small business! Every order means the world to me! If you ever have questions or concerns, don't hesitate to reach out via the contact form below. I'm here to help!

  • Yes, I do! However, international shipping is currently limited to untracked letter mail only.

    Estimated Delivery Times
    Canada: 2–3 weeks
    Everywhere Else: 3–8 weeks

    Once your order is shipped and handed off to the postal carrier, it is officially out of my hands. I am not liable for any lost or damaged packages in transit. That said, if you have questions or concerns, feel free to reach out through the contact form below—I'm always happy to help where I can.

  • International buyers are fully responsible for any customs duties, VAT, or import taxes that may apply. I cannot mark your package as a gift or lower its value to avoid these fees.

    Please note that I am not responsible for delays caused by customs processing.

  • During November and December, shipping times may be delayed due to holiday demand and carrier slowdowns. I work as quickly as possible to get your order out, but please allow for additional transit time.

  • The shipping fee helps cover more than just the stamp or shipping label! It includes the cost of postage, packaging materials (like envelopes, protective sleeves, and thank you cards), and platform fees such as Etsy’s automatic relisting charge. I keep shipping as affordable as possible while making sure your order is safely packaged and delivered with care. ♡

Shipping Issues & Missing Packages

  • Oh no! I totally get how frustrating that is — and I'm here to help guide you through what to do next 💌

    First things first: don't panic just yet! Sometimes USPS marks a package as "delivered" early and actually delivers it the next day or so (classic USPS moment).

    Here's what to do:

    1. Wait 2 days — Give USPS a little wiggle room. It often shows up within that time.

    2. Check around — Peek at your porch, mailbox, garage, side doors, apartment parcel lockers, and behind planters. Ask neighbors or building staff if they saw anything!

    🚨 Still missing after 2 days? Time to take action:

    Here's how to start a Missing Mail Search with USPS:

    1. Go to Missing Mail Search on USPS.com

    2. Click "Start Your Missing Mail Search"

    3. Log in or create a USPS account

    4. Fill in the details of your shipment (tracking number, mailing address, etc.)

    5. Submit the request and save a screenshot or confirmation email from USPS

    📩 After you've submitted your claim, feel free to message me just to let me know — I appreciate the heads-up! But there's no need to wait for my reply to take action — you're already doing exactly what's needed. 🙌

    If the package is still missing 10 days after the delivery date, please use the contact form at the bottom of this page and include:

    • Your name & order number

    • A screenshot or copy of the USPS confirmation

    • Any updates you've received from USPS

    💌 Note: This policy applies only to tracked shipping orders. Orders shipped via Untracked Economy/International Economy do not include tracking and unfortunately cannot be investigated through USPS.

    Thank you so much for being proactive and patient — running a small business means I can't replace every missing package like Amazon, but I'll always do my best to support you 💖✨

  • If you'd like to follow up directly with the carrier:

    USPS Phone Number: 1-800-275-8777
    USPS Lost Package: click here

    Once a package leaves my hands, it's in the carrier's control, but I'm always here to support you if things go sideways.

Digital Goodies

  • Popular A5 Planners:

    • Leuchtturm1917 A5 Planner

    • Artist of Life workbook by Lavendaire

    • Passion Planner (Small)

    • Hobonichi Techo Cousin (A5 size)

    • Moleskine 12-Month Weekly Planner (A5 size)

    • Filofax The Original Organizer (A5 size)

    • Erin Condren A5 LifePlanner

    • Midori MD A5 Notebook & Planner

    • Kikki.K A5 Leather Planner

    • LV (Louis Vuitton) Agenda MM (A5 size)

    • Stalogy Editor’s Series 365Days Notebook (A5 size)

    • Muji Monthly/Weekly Planner (A5 size)

    • Franklin Covey A5 Planner

    • Paperblanks A5 Planner

    Popular A5 Notebooks:

    • Leuchtturm1917 A5 Hardcover Notebook

    • Moleskine Classic Notebook (A5 size)

    • Rhodia Webnotebook (A5 size)

    • Midori MD A5 Notebook

    • Apica CD Notebook (A5 size)

    • Stalogy 365 Days Notebook (A5 size)

    • Field Notes A5 Notebook

    • Muji A5 Notebook

    • Clairefontaine A5 Notebook

    • Smythson Panama Notebook (A5 size)

    • Nuuna A5 Notebook

    • Baron Fig Confidant (A5 size)

  • Popular B5 Planners:

    • Midori MD B5 Planner

    • Passion Planner (Medium)

    • Leuchtturm1917 B5 Planner

    • Stalogy Editor’s Series 365Days Planner (B5 size)

    • Hobonichi Techo Day-Free (B5 size)

    • Kikki.K B5 Leather Planner

    • Muji Monthly Planner (B5 size)

    • Filofax B5 Planner

    • Paperchase B5 Planner

    • Erin Condren Softbound LifePlanner (B5 size)

    Popular B5 Notebooks:

    • Leuchtturm1917 B5 Hardcover Notebook

    • Midori MD B5 Notebook

    • Stalogy Editor’s Series 365Days Notebook (B5 size)

    • Muji B5 Notebook

    • Apica Premium C.D. Notebook (B5 size)

    • Rhodia B5 Webnotebook

    • Clairefontaine B5 Notebook

    • Kokuyo Campus B5 Notebook

    • Maruman Mnemosyne B5 Notebook

    • Nuuna B5 Notebook

  • Due to the digital nature of my digital products, I cannot offer refunds or exchanges on digital orders.

    I encourage buyers to review their selections carefully to ensure they are purchasing exactly what they want.

    Thank you for your understanding!

  • I have a contact form button at the bottom of this page. If you click on it, a form will pop open.

    Please fill it out with your name, email, order number, message, and an image for proof. And I'll get back to you as soon as possible.

  • Printables are a convenient way to access and use digital files that you can print at home. Here’s how the process works:

    1. Purchase Your Printable: Start by selecting the printable you’d like to buy. Add it to your cart and proceed to checkout to complete your purchase.

    2. Download Your File: Once your payment is confirmed, you’ll receive a download link. Simply click on this link to access your digital file.

    3. Print Your Printable: After downloading, follow the print instructions listed on each product listing to bring your printable to life!

    Enjoy your new printable!

  • 1. Proceed through checkout.

    2. Make sure the email address you are inputting at checkout is your REAL email address.

    3. Once your payment has cleared, your download will be sent to the email address you provide.

    4. You will receive a secure link in the email to the file(s) lasting 24 hours after the first download.

    5. Please make sure to check your spam folder just in case.

    6. Please save it to your Google Drive, Apple Cloud, PC, for your safe keeping.

    All files are for PERSONAL USE only.

    Please do not contact me asking me for your download.

    By purchasing this digital product, you acknowledge and agree to our terms of service, understand that it is for personal use only, and have thoroughly reviewed all additional information provided in the listing.

  • Each listing has additional directions & information, and you will find these same directions on each listing.

    After you proceed through checkout and find your download link on the order confirmation page and/or e-mail.

    Customers receive a secure link to the file lasting 24 hours after the first download.

    With PC: transfer the PDF to your Google Drive or similar. On your iPad, open Google Drive, find the file, and open it into a PDF reader of your choice and it will automatically import.

    With Mac: you can use a USB or airdrop to import it into a PDF reader of your choice.

    With iPad/Tablet: Open the app where the file is saved. Select it. Tap the share button, which usually resembles a square with an upward arrow. A menu will appear so you can choose the destination of the app. I would recommend Google Drive and a PDF reader of your choice. Then click Send/Share.

    Your PDF reader options are:

    iOS only: ZoomNotes, Notability, Noteful, Collanote, Notes Writer
    Android only: Drawboard (Windows only)
    Both iOS and Android: Goodnotes, Noteshelf, Xodo, Kilonotes, Nebo

  • You can find the specific printing instructions for your purchase listed under the product description, as the instructions may vary based on size.

  • All worksheets, planner inserts, and digital planning downloads are available in PDF format.

    You can find the file type for each product in the Additional Details section of the product listing.

Insert your goodies with ease.

Click on the “image” to press play.

It’s as simple as 1, 2, 3. Print, cut, and paste into any notebook or planner in sizes A5, B5, B5 can also fit in A4 planners.

For importing into digital PDF readers, just upload to Google Drive or similar, and hit “Open In…” and choose your app.

Freebies

  • Squarespace requires billing fields for all digital products, even free ones. But don’t worry—you can skip payment details, and you won’t be charged.

  • Hey, so you know how TikTok, Instagram, or YouTube could just poof disappear one day? (It happens!) If that ever went down, I wouldn’t want to lose touch with you. That’s why I collect emails—it’s like a backup plan to stay connected, no matter what happens to social media.

    Here’s the deal:

    • I’m not gonna spam you. I hate getting a ton of emails too, so I only email if it’s something super important or if I really need to reach you.

    • It’s like a safety net. If social media platforms go away, I’ll still have a way to let you know about updates, new products, or anything cool I’m working on.

    • You’re in control. If you ever don’t want to hear from me, you can unsubscribe anytime—no hard feelings!

    For me, as a shop/business/blogger, collecting emails is just smart. It’s like having a direct line to you, just in case everything else falls apart. And honestly, I respect your inbox too much to fill it with junk. So, it’s really just about staying connected when it matters. Cool? 😊

  • Freebies are created at my discretion. If you have an idea or a suggestion, feel free to share it! However, I’ll decide whether to make it and whether it will be a freebie or a paid product.

  • All of my digital goodies are hand-drawn from scratch—every line, every design (except workbooks). If something took me a long time to create, it’s a paid product. Freebies, on the other hand, are usually quick creations—things I spent less than an hour making without overthinking. Many freebies come from collaborations or blog posts, but not every collab or post includes a freebie.

Other

  • dreamlikediana is "dream LIKE diana."

    Dreamlike Innovations is dreamlike innovations.

    It's a play on words. but if the shoe fits as "dreamlike diana," go for it, but i always intended it to be "dream like diana."

  • I've always been an artist for as long as I can remember. Like, if I'm going to put a number on it, I'm going to say 4. Around that age, my dad tried his hand at having his own business. Long story short, it failed, but there was this small mom & pop art shop right next door. I was in there every day, just looking at everything. The owner, an older woman, started giving me scraps of art supplies that didn't sell. I would make random stuff with it.

    Unfortunately, my mom never believed in art—only in science, law, medicine, and being a teacher. You know, old school immigrant tiger mom mindset, so everything I made she threw away without me knowing about it... But as time went on, I've kept all my sketchbooks and doodles. Yup, even the ones I did in school!

    Around the age of 13, I taught myself how to code and self-taught myself graphic design. I was already selling custom design work for some monetary gain, mainly for Gaia Online cards. I wanted to pursue art in college, but of course art school critics and my mom made me give it up. In that, I lost myself, my purpose, who I am.

    I took up content creation as a hobby because I loved being creative no matter what, but I truly wasn't myself for a long time without my art. Coming back to it was a struggle because I lost a lot of skill, and it was frustrating as hell. I had to relearn a lot. I had to accept things I didn't want to. I wasn't a full beginner, but I wasn't where I wanted to be.

    At the end of the day, my experiences made me who I am today, and my art is so much better than it was simply because I've lived life and spent the last few years self-teaching myself that it's okay to be where I'm at. Done is better than perfect, and in a few years I'll be even better than where I'm at now. But right now, I love my progress and I love that I can bring to life the pieces that fill my heart and soul with joy.

  • Coming Soon.

  • Coming Soon.

Still need help?

If the FAQ above did not answer your questions or you need help with an order, feel free to reach out!

C O N T A C T